We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
Because our products are made to order, we generally do not accept refunds. However, if you are not completely satisfied with your order, please contact us and we will work with you to address your concerns. Please note that poor quality or low-resolution photos uploaded are the responsibility of the customer and are not eligible for refund.