Picture It Memories ("we," "our," or "us") values your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://pictureitmemories.com.
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our website, including when you place an order or contact us.
Information we may collect includes:
- Name
- Email address
- Phone number
- Shipping and billing address
- Uploaded photos or other content
- Payment information (processed securely by third parties)
- Purchase history
We do not knowingly collect information from individuals under the age of 13.
2. How We Use Your Information
We use the collected information to:
- Fulfill and manage orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Comply with legal obligations
We do not use your information for targeted advertising or share it with third parties for marketing purposes.
3. Payment Processing
All payment transactions are handled securely through third-party processors:
- Stripe
- Square
We do not store or have access to your full credit card details.
4. Cookies and Tracking
We do not use cookies or other tracking technologies for analytics, advertising, or user tracking on our website.
5. User Rights
If you are a California resident, you have the rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect about you
- Request deletion of your data
- Request correction of inaccurate data
- Opt out of the sale or sharing of your data (Note: we do not sell your data)
To make such requests, contact us at info@pictureitmemories.com.
6. Data Retention
We retain personal data only as long as necessary to fulfill orders and comply with any legal obligations (e.g., tax reporting).
7. Data Security
We take your data security seriously and use:
- Secure hosting environments
- SSL encryption for data transmission
- Limited employee access to customer data
- Secure shredding of printed records when no longer needed
8. User-Uploaded Content
By uploading photos or custom content to our site, you confirm that:
- You own or have rights to use the content
- Your content does not infringe on the rights of others
- We may use the uploaded content solely to fulfill your order
We do not use customer-uploaded content for marketing or promotional purposes without explicit consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: info@pictureitmemories.com
Website: https://pictureitmemories.com